Effective Date: August 6, 2025
Every shirt at Vistitch is made to order — no warehouses, no mass production, no dusty shelves. That means your tee doesn’t exist until you click “buy.” Here’s how we get it to your door.
1. Production Time
Once you place your order, we start working on it ASAP.
- Production time: 2–5 business days
This covers printing, quality check, and packing. It’s like a mini assembly line — but just for you.
2. Shipping Time (After Production)
We ship worldwide. Transit times depend on where you live:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7-21 business days |
| Rest of World | 10–21 business days |
📦 All orders come with tracking info, sent to your email once your package ships.
3. Shipping Cost
Shipping fees are calculated at checkout based on your location and order size.
Sometimes we run free shipping promos — subscribe to our newsletter so you don’t miss them.
4. Where We Ship From
We work with print partners in the U.S., Europe, and Asia, and your order ships from the facility closest to you when possible — to keep things fast and eco-friendlier.
5. Delays & Things Beyond Our Control
We’ll always do our best to ship on time, but sometimes delays happen due to:
- Holidays & peak seasons
- Customs processing (especially for international orders)
- Weather events or courier slowdowns
We appreciate your patience when life throws a wrench in the system.
6. Lost, Stuck, or “Delivered” But Missing?
If your tracking says delivered but your mailbox disagrees:
- Check with neighbors or building staff
- Wait 24 hours — sometimes carriers mark it delivered a bit early
- Still nothing? Email us: support@vistitch.com
We’ll help track it down or get a replacement out to you.
7. Customs, Duties & Taxes
International orders may be subject to customs fees or import taxes based on your country’s laws. These charges are not included in your order and are the customer’s responsibility.
8. Need Help?
Shipping questions, weird delays, or general curiosity?
📧 Hit us up at support@vistitch.com — we’re here to help.
